AppealNest
For dental & optometry practices

Denied done.

Most denied claims are never reworked — the appeal is a paperwork grind your front desk never gets to, and the claim quietly ages past the filing deadline. AppealNest reads the denial, matches your clinical evidence, and drafts the payer-formatted appeal, so your team just reviews, signs, and sends.

Flat from $149/mo · unlimited claims · no card for the trial · your team signs every appeal

Appealable denial
9 days to deadline

D4341 · Periodontal scaling & root planing (per quadrant)

CARC 50 · RARC N115
Payer said

Denied — periodontal charting on file does not support the severity billed; pocket depths of 5 mm or greater are not documented for the treated quadrant.

Documentation insufficient — perio charting

Appealable. Attach the periodontal charting showing pocket depths ≥5 mm and the radiographic bone loss for the treated quadrant; cite the AAP staging that supports SRP.

Drafted appeal — grounded in your documents

Enclosed periodontal charting dated 03/14 documents pocket depths of 5–7 mm at #18–#20 with generalized bleeding on probing, and the bitewing series shows crestal bone loss consistent with Stage II periodontitis — meeting the documentation standard for D4341 in the treated quadrant.

Perio chart — 03/14Bitewing series (4)
AcceptEditReject
12%

of dental claims are denied — mostly on administrative and documentation grounds, not clinical ones

~65%

of denied claims are never reworked by the provider — pure write-off, most past the deadline

60–70%

of appeals succeed when filed with proper documentation — the ones that actually get filed

From denial to signed appeal in three steps

You know the money's recoverable — you just never have the hour it takes to write the appeal before the deadline. That's the whole job AppealNest does.

01

Upload the denial + your chart note

Drop in the scanned EOB (or the ERA 835 straight from your clearinghouse) and the matching clinical documentation — chart note, perio chart, radiograph. We read the denial and pull the claim details for you.

02

AI classifies the denial & drafts the appeal

The pipeline reads every denied line, classifies the CARC/RARC reason, checks your evidence against what the payer requires, and drafts a payer-formatted appeal letter — quoting only what's actually in your uploaded notes.

03

Review, sign, and send before the deadline

Your team accepts, edits, or rejects each section, sees any missing-evidence warnings, then finalizes a letter PDF, attachment checklist, and cover email — ready to submit through your existing channel.

The deadline dashboard

See what's aging out — before it does

Every claim carries its own appeal deadline, computed from the payer and the denial date. AppealNest sorts your board by time-to-deadline, so the claims about to expire are the ones you see first. No more denials silently aging past timely filing.

  • Red when a claim has under a week left
  • Amber inside three weeks — time to act
  • A running total of dollars at stake across expiring claims
Appeals by deadline$4,200 at stake this month
Delta Dental
Claim #A-2213
$1,1804d left
VSP
Claim #V-0471
$6406d left
Cigna
Claim #C-8890
$92015d left
EyeMed
Claim #E-1177
$31019d left
MetLife
Claim #M-5502
$1,15027d left

The denials that fall through

Our knowledge base maps the common CARC/RARC reasons and payer language to an appeal strategy and the exact evidence each one needs — across both dental and optometry.

Documentation insufficient

Perio charting / pocket depths don't support the SRP billed

Frequency & downgrade

Crown, build-up, or exam denied as too soon or alternate-benefited

Clinical indication missing

Optometry 92250 / 92134 imaging without the documented reason

Refraction not covered

Bundled into the wrong benefit lane — vision vs medical

Medical-vs-vision lane error

Optometry claim sent to the plan that never covers it

Timely filing at risk

The claim quietly aging toward the appeal deadline

Bundling / inclusive

A separately payable procedure denied as included

Eligibility / coverage

Coverage-lapse and coordination-of-benefits denials

What the appeal grind costs you today

The math the billing services would rather you not run.

Full-service billing / RCM
$1,400/mo or % of collections

A flat retainer under a collections threshold, then a percentage of everything you collect — forever, scaling as you grow.

  • — A cut of every dollar, on every claim
  • — You hand off the file and wait
  • — Or you write the denial off and lose it entirely
AppealNest
$199/mo per location, unlimited

A flat monthly price for the appeal work — a fraction of a billing retainer, and never a percentage of what you collect.

  • Flat price — never a cut of your collections
  • Rework every denial, not just the big ones
  • Your team keeps the file and signs every appeal
  • HIPAA-supported: BAAs, encryption, audit trail
Start free trial

Straight answers

Do payers actually accept these appeals?

A well-documented appeal — the denial reason addressed, the required clinical evidence attached, on the payer's expected format — is standard practice. Appeals filed with proper documentation succeed roughly 60–70% of the time; the reason recovery is missed is that most denials are simply never reworked. AppealNest produces exactly that documented appeal — your staff reviews and signs it under the practice's name.

Will the AI make up clinical facts?

No. Drafting is grounded in the documents you upload — the letter quotes your actual chart note and charting, never invented findings. If a required piece of evidence is missing, AppealNest flags it as a to-do instead of writing around it. Your licensed staff reviews and signs every appeal; we never submit one automatically.

Is it really flat pricing?

One flat monthly price per location, unlimited claims. Never a percentage of your collections, never a per-claim fee. A full-service billing service runs about $1,400 a month or a cut of everything you collect — AppealNest handles the appeal grind for a fraction of that, and your team keeps control.

Stop writing off denials.

Upload one denied claim and its chart note, and watch the appeal draft itself — classified, cited to your own documents, and ready for your team to sign before the deadline.

No credit card for the trial · cancel anytime · your team signs every appeal